Lilian recently got a brand spanking new Lenovo. But it was a lemon.
After hours trying to fix it, she took it back to the retailer, Paradigit. Jack, the... Read More
I recently read a useful article by Don Peppers about how small businesses can use “data” to improve their experience in the Amex Open Forum.
And it... Read More
I recently read Don Pepper’s and Martha Roger’s new book on corporate trust titled Extreme Trust. The book argues that companies must have... Read More
How far would your company go to win a customer? one that will do your marketing for you? 4 tee shirts?