Jakob Nielsen reminds us of the importance of translating a customer's actions into meaningful input.Read More
The ExScan: The Stedelijjk Museum
On its way to A+
During the opening week, the museum received unflattering press. In short, critics mostly gave it a C-.
Perhaps not the best of starts, if it weren't for the fact that the museum is selling like hotcakes, and everyone's going. So we interviewed 40 visitors about their experience and in terms of function, over 85% of those interviewed gave it an A or a B....
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